Celebrate the special bond you share with your best friend with the Personalized Bestie Hoodie – Friend Hoodie, Not Sisters by Blood But Sisters by Heart, Unisex Custom Hoodie. This hoodie makes the perfect gift for best friends, soul sisters, or anyone close to your heart.
Crafted with durable double-needle top stitching on all seams, this hoodie is built to last. The 1×1 ribbed cuffs and waistband help maintain shape and prevent stretching. Featuring a DTM round drawcord with tipped ends and metal eyelets, it adds both style and functionality.
Made from a premium blend of 80% cotton, 10% polyester, and 10% recycled polyester from plastic bottles, it offers softness, comfort, and eco-friendliness. The 3-end fleece fabric with a tight-knit construction provides excellent printability and a cozy, lofty feel.
Whether worn for casual outings, memorable photoshoots, or given as a thoughtful personalized gift, this hoodie is a must-have in any wardrobe.
Product Personalization Instructions
To ensure your product is designed accurately and looks its best, please carefully read and follow the personalization guidelines below before placing your order.
1. Complete All Required Fields
Please fill in
all required customization fields, including:
Before submitting your order,
double-check all entered information to make sure everything is correct.
2. Text Guidelines
- Use Standard American English only
- Do not use special characters, symbols, emojis, or decorative fonts
Following these guidelines helps ensure the best visual quality and overall appearance of the final product.
3. Photo Upload
When uploading your photo, please review the following carefully:
- Image positioning options such as dragging, moving, zooming in, or zooming out may cause parts of the image to be cropped or cut off.
- Please adjust and position your photo carefully to ensure no important details are missing.
- This photo adjustment feature is still under development and may not function perfectly in all cases.
- If any part of the image appears incomplete, our designers may need to manually adjust the artwork and contact you for confirmation before printing.
4. Selecting Characteristics
- Please select each characteristic one by one
- Make sure all selected options accurately reflect your description
Choosing the correct characteristics allows our design team to clearly understand your preferences and create a product that meets your expectations.
Important Notice About Personalization
- The Personalization feature is for preview purposes only and does not represent the final print design.
- After your order is placed, our professional designers will recreate and optimize the artwork, ensuring:
- Accurate and vibrant colors
- Proper layout and proportions
- The highest possible print quality
Thank you for your understanding and cooperation. If you have any questions during the personalization process, please feel free to contact our customer support team for assistance.
All items are made-to-order. This means that when you place your order, we print that item just for you, one at a time for the best quality!
Order Processing & Cut-off Time
To provide full transparency, our total delivery time is divided into two phases: Handling Time and Transit Time.
- Order Cut-off Time: 5:00 PM (MST) – Monday to Friday.
- Handling Time: 3 – 7 Business Days (Monday – Friday).
- Transit Time: 7 – 10 Business Days (Monday – Friday).
- Total Estimated Delivery Time: 10 – 17 Business Days.
Note: Orders placed after 5:00 PM MST on Friday, or during weekends, will begin processing on the following business day (Monday).
Estimated Time Of Arrival
United States (Domestic Shipping)
Shipping Cost:
We offer flat-rate shipping based on your order value. Shipping fees will be clearly applied at checkout:
| Order Value (USD) |
Shipping Cost |
| $0.01 – $29.99 |
$4.99 |
| $30.00 – $69.99 |
$6.99 |
| $70.00 – $149.99 |
$9.99 |
| $150.00 and above |
FREE SHIPPING |
International Shipping
Handling Time: 3 – 7 Business Days
Transit Time varies by destination: Rest of the World: 10 - 30 Business Days
These estimates include both production and shipping time.
Customs & Duties:
International orders may be subject to import duties and taxes (including VAT), which are determined by your local customs authority. These charges are the customer’s responsibility.
Order Tracking
Once your order has been shipped, you will receive an automated email containing your tracking number.
Please allow 24 – 48 hours for tracking updates to appear in the carrier’s system.
Address Accuracy & Modifications
- Customer Responsibility: Please ensure your shipping address is complete and accurate at checkout.
- Changes: You may request order changes within 2 hours of placing your order OR before the order enters production (whichever comes first).
- Once the order is in production or has been shipped, changes can no longer be made.
Failed Delivery:
If a package is returned due to an incorrect address or failure to claim the package, reshipping may require an additional shipping fee.
Lost, Missing, or Delayed Packages
If your order has not arrived within the maximum estimated timeframe, please contact us. We will investigate and provide a suitable resolution, including a replacement or refund if necessary.
If tracking shows “Delivered” but you have not received your package:
- Please contact us as soon as possible
- We will assist you in working with the carrier
- We will help resolve the issue promptly
In cases of confirmed lost packages, we may offer a replacement or refund depending on the situation.
Contact Us
If you have any questions or need assistance, please contact our support team:
VN Office:
- Address: 1886/78/50 Huynh Tan Phat St, Quarter 6, Nha Be Town, Nha Be District, Ho Chi Minh City, 700000, VN
US Office:
- Address: 5830 E 2nd St, Ste 645, Casper, WY 82609, USA
- Email: support@eraskull.com
- Phone: +1(307) 487-7856
- Working Hours: 9:00 AM – 5:00 PM (MST) – Monday to Friday.
